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Delivery

At DGOS Ltd we understand the importance of receiving your products promptly and efficiently in order to continue the daily workings of your company. Therefore, we can arrange deliveries to suit your requirements.

If your order is placed before 5:30pm you will receive the order on the next working day where ever you are in the UK. However, if this is not possible we will endeavour to contact you to with alternative arrangements. 

We have fully trained staff on hand if you have any emergencies and what makes DGOS stand out from the crowd is our Same Day Delivery Service. We've all been there when a toner cartridge runs out or someone’s used the last ream of paper just before you have an important document to print. Our aim to make sure your Office is working to capacity at all times and therefore we can be with you in no time at all to help in every circumstance. Same Day Delivery Services are available to offices with an ‘M’ postcode when the order is placed before 12:00pm. This is dependent on stock availability. Certain items and certain remote locations, including all Furniture Items, are subject to longer delivery lead times.

Above all else, we do not charge for next day delivery. We believe in keeping office supplies about the product and don’t add on any last minute ‘charges’ so you know what you are paying from start to finish.

Returns

Here at DGOS Ltd we endeavour to deliver your goods in perfect condition. However, there can be occasions when these goods do not meet your expectations. In the event that this happens to you we have the below returns policy: All goods to be returned within 14 days of delivery and in resalable condition to receive a full credit. If the goods are not returned in the allotted time may be refused and or a partial credit will be assigned. If goods are not required they must be returned unopened and must not have been used, tampered or tested. Goods which are not returned in the condition received by you will be refused on collection & charged at standard rate.

E&OE Unfortunately we are unable to accept any Food Products on a return unless the product reached you in a damaged or deficient condition. Therefore, please take extra care when ordering these items.

 

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